FAQs – Page 8 – Waldorf Music

Q: I have purchased a Waldorf plugin before December 2016. Now I want to install the software again, but the eLicenser registration process does not work and the software cannot be installed.

We made a system change in December 2016. Since then, we no longer work with the eLicenser, but use an in-house licensing system. It is no longer possible to carry out new installations with an eLicenser. If you need a new licence, please contact our support: support@waldorfmusic.com

Q: I want to sell my software license to someone else, is that possible and how do I do that?

A license transfer is possible. (except WE2LE free promotion codes) Make sure that your license is on our current system. This is the case when your license shows up in myWaldorf at my licenses. Sell your license to another person. After the sale, send a message using the support form. Your message must contain: which software you want to transfer a copy of the invoice or a proof of purchase of your software purchase the e-mail address that has been used to register the license on you and the e-mail address and name from the person who now owns the license We will check if everything is OK and then transfer the license to the new owner.