I think I have to send my device in, how do I proceed? What do I have to do when I send my unit to Waldorf from outside the European Union?
HA-ALLE // First, make sure you've tried all the procedures above that are related to your issue.
I need spare parts for my device, where can I get them?
HA-ALLE // In the shop you will find a detailed overview.
Does my device send audio via its USB connection?
HA-ALLE-(KYRA) // No, this device only sends and receives MIDI via USB.
Are the outputs from my device balanced or unbalanced?
HA-ALLE // This device has unbalanced outputs.
My device isn’t recognized via USB.
HA-ALLE // Make sure that your device is connected to your computer directly...
Where can I find the download section and the manuals?
HA-ALLE // At the end of the FAQ list you will find the download links for this product.
How can I adjust the Global Tuning?
Switch on Streichfett and wait for a few seconds. Press and hold all four Memory
The line output signal level on my device is mute, very low or distorted or noisy and this is also true for the headphones output.
Make sure that you have checked if your MIDI cables are connected correctly and if
How can I adjust the MIDI channel on Streichfett?
Switch on Streichfett and wait for a few seconds. While holding all 4 memory buttons
