I think I have to send my device in, how do I proceed? What do I have to do when I send my unit to Waldorf from outside the European Union?
HA-ALLE // First, make sure you've tried all the procedures above that are related to your issue.
I need spare parts for my device, where can I get them?
HA-ALLE // In the shop you will find a detailed overview.
Does my device send audio via its USB connection?
HA-ALLE-(KYRA) // No, this device only sends and receives MIDI via USB.
Are the outputs from my device balanced or unbalanced?
HA-ALLE // This device has unbalanced outputs.
My device isn’t recognized via USB.
HA-ALLE // Make sure that your device is connected to your computer directly...
Where can I find the download section and the manuals?
HA-ALLE // At the end of the FAQ list you will find the download links for this product.
How can I adjust the Global Tuning?
HA-STR // Switch on Streichfett and wait for a few seconds. Press and hold all four Memory buttons...
How can I adjust the MIDI channel on Streichfett?
HA-STR // Switch on Streichfett and wait for a few seconds. While holding all 4 memory buttons...
How do I restore Streichfett’s factory sounds?
HA-STR // Press and hold memory buttons 1, 2 and 3 while powering up Streichfett...
