First, please update the OS. We often release a new firmware with new features and we definetly recommend to do an update. The procedure takes less than a minute. You find the latest updates in your “myWaldorf” account under “myHardware”.
The OS is really stable so crashes rarely occur. If the device crashes anyway, please generate a system logfile by pressing Global>System>Support Log. Include your name and crash date in the file name when saving. Send us your file and we will have a look at your issue.