How can I tune the filters of the Pulse2 and why should I do that?
You can find this option in the Shift+Utility menu. We recommend doing this after the Pulse2 has
Is there an editor for my instrument?
HA-Pulse2 // We haven't developed an editor for this instrument.
This product is discontinued. Support is still being maintained. Please read here for more information.
We are incredibly sorry, but this product isn't manufactured anymore. No new units will be
How can I update Zarenbourg?
HA-Zar // If the serial number of Zarenbourg starts with 15 or lower and the last digits are 269 or lower,
Is it possible to mute the speakers and only have the output signal on the cable?
Insert a headphones adapter or an unconnected 6,3mm jack into the headphones out. Then the
Zarenbourg froze while I played!
Please update Zarenbourg following the method listed above. In most cases, this is a bug
Something seems to be wrong with the sounds on my instrument.
HA-Zar // Please download the Factory Sample Set from our download section, which is available via the Home link in the upper right corner of this page.
The white keys have a different velocity than the black keys, although they are pressed with equal force.
This bug can be fixed by installing the newest keyboard controller version (Zarenbourg KBC V1.18).
Can I add my own samples to Zarenbourg?
User samples cannot be loaded into Zarenbourg. You can only load the Factory samples into
How can I tell whether my Zarenbourg has the Fatar TP100 or TP40 keybed?
HA-Zarenbourg // Please check your serial number. If it starts with 15 or lower and ends with 269 or lower, your Zarenbourg is equipped with a TP100.
