FAQs – Waldorf Music

Q: How can I restore the factory presets?

Warning! Restoring the factory sounds will delete all existing presets on your Protein. It’s best to back up your user presets beforehand by recording them as a MIDI dump using a suitable program (MIDI OX for Windows, or Sysex-Librarian for macOS). The Send/Send Range function is located in the Presets/Actions menu. Or you can use Chutney, our new free Librarian software for macOS and Windows. Click here for the Chutney installer How to proceed: While powering on the unit, hold down the three encoders (Attack and Decay in the Lines section and the Release encoder to the left of them in the Texture section) for a few seconds. You’ll then find the “Load Factory” option at the very bottom of the Actions menu

Q: Chutney can't connect to my Protein / Crema

Check the Device ID in your Protein/Crema MIDI settings. It must be set to 0.

Q: What about a new manual and new firmware after the modification?

Here you can download the OS4 SOMv2 manual For future OS updates, a new section will be added to your "myWaldorf" account where you can download the specific firmware for units with the SOM modification.

Q: What new features does the SOM Board Upgrade offer for my Quantum?

Quantum MK1 After upgrading the SOM Board, the following new features will be available to you: New Seeds oscillator: Waypoint synthesis providing timbral journeys using sub-oscillators based on various methods like Ring Modulation, FM, Wavetable, Partials and various Noise/DirtTypes. Per-Note-Parameter-Locks, allowing individual parameter variations per note inspired by Aphex Twin Flavour control for micro-variations in timing, pitch, and timbre Multi-Timbral with 4 layers with advanced multi-timbral modes such as round-robin and random-robin 6 GB increased sample flash memory preloaded with 2 GB factory samples* New polyphonic Arpeggiator modes** Mutator patch randomizer** The number of available voices (polyphony) remains unchanged. ** Also available for devices without SOM upgrade with OS Version 4.0.6 or higher. Quantum MK2 All new features are the same as with the Quantum MK1 SOM upgrade. See above. Since the Quantum MK2 already has 59 GB of flash memory, the SOM upgrade has no effect here. The number of available voices (polyphony) remains unchanged.

How can I restore the factory presets?

Winni2026-10-29T14:25:34+01:00October 29th, 2026|

HA-Crema // While powering on the unit, hold down the three encoders (Attack and Decay in the Lines section and the Release encoder to the left of them in the Texture section)

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Is there a German user manual for Crema?

Winni2026-10-29T15:16:57+01:00October 28th, 2026|

HA-Crema // It is planned and currently in the pipeline, but is not yet available.

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Chutney can’t connect to my Protein / Crema

Winni2026-10-29T15:07:36+01:00October 28th, 2026|

HA-Protein-Crema-Chutney // Check the Device ID in your Protein / Crema MIDI settings. It must be set to 0

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Where can I download the Chutney installers?

Winni2026-10-28T16:03:36+01:00October 15th, 2026|

HA-Crema-Protein // Here you'll find the product page and the installer links for macOS and Windows

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How can I identify that a SOM board upgrade has been installed?

Winni2026-08-25T16:54:21+02:00August 25th, 2026|

SOM Board Upgrade // After the modification, the start screen will display a notice regarding the SOM modification.

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What about a new manual and new firmware after the modification?

Winni2026-09-09T17:07:51+02:00August 25th, 2026|

SOM Board Upgrade // A new manual, covering the new features of firmware version 4.0, will be provided. It also addresses the differences between the various models.

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