I think I have to send my device in, how do I proceed? What do I have to do when I send my unit to Waldorf from outside the European Union?
HA-ALLE // First, make sure you've tried all the procedures above that are related to your issue.
I need spare parts for my device, where can I get them?
HA-ALLE // In the shop you will find a detailed overview.
Does my device send audio via its USB connection?
HA-ALLE-(KYRA) // No, this device only sends and receives MIDI via USB.
Are the outputs from my device balanced or unbalanced?
HA-ALLE // This device has unbalanced outputs.
My device isn’t recognized via USB.
HA-ALLE // Make sure that your device is connected to your computer directly...
Where can I find the download section and the manuals?
HA-ALLE // At the end of the FAQ list you will find the download links for this product.
How can I update the firmware of my device?
HA-BLO-BLOKB // At the end of the FAQ list you find all manuals and downloads.
I tried to redeem the code for License SL in myWaldorf, but the system says the code is invalid.
Please use the inquiry form and send us the code that didn't work. Attach a
How do I install License SL?
HA-BLO // At the end of the FAQ list you find instructions and the required download links.
Why shouldn’t I get License SL for the Blofeld Keyboard?
The Blofeld Keyboard always comes with a License SL pre-installed. There's no need to buy
