I think I have to send my device in, how do I proceed? What do I have to do when I send my unit to Waldorf from outside the European Union?
HA-ALLE // First, make sure you've tried all the procedures above that are related to your issue.
I need spare parts for my device, where can I get them?
HA-ALLE // In the shop you will find a detailed overview.
Does my device send audio via its USB connection?
HA-ALLE-(KYRA) // No, this device only sends and receives MIDI via USB.
Are the outputs from my device balanced or unbalanced?
HA-ALLE // This device has unbalanced outputs.
My device isn’t recognized via USB.
HA-ALLE // Make sure that your device is connected to your computer directly...
Where can I find the download section and the manuals?
HA-ALLE // At the end of the FAQ list you will find the download links for this product.
How can I tell if there’s License SL installed on Blofeld?
When a Blofeld Desktop has the License SL installed, the display will indicate SL LICENSED on the
My Blofeld doesn’t connect via USB!
First, check if Blofeld is set to the MIDI Channel you're sending data on. Press Shift+Global and
My Blofeld acts strange. What can I do?
First, please perform a firmware update. Download the firmware from the download section of this
The encoders of my Blofeld don’t respond properly anymore!
Please, perform a firmware update as described in the FAQ. This fixes issues with the
