Withdrawal from the purchase is only possible if your device has not yet been shipped to us.

Since the SOM Board upgrade/replacement is a custom-made product, it cannot be exchanged.

Pursuant to Section § 312g Abs. 2 Nr. 1 BGB of the German Civil Code (BGB), the right of withdrawal is excluded for: goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs.