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unanswered NW1 module not working - no response from Waldorf support

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1 month 2 weeks ago #1 by honeysmack
honeysmack created the topic: NW1 module not working - no response from Waldorf support
Purchased a NEW NW1 that does not work properly. It will not display or give me access to wavetables 00-99. Have tried different power supplies including firmware updates and calibrated the module. I need to continually turn the unit on and off repeatedly and hope for the best in order to access wavetables 00-99.

Waldorf have never responded to my support requests since June 2017.

thanks

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