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4 weeks 2 hours ago #1 by ben1210
ben1210 created the topic: Suggestion: one thread for all hardware/firmware issues (1.24 owners only)
There are a number of threads which talk about different issues in the same post. To try and avoid repetition, can I suggest using this thread for all hardware/firmware issues (NOT installation, sound packs, low volume of some presets, sample license etc.) for *current* owners of the desktop with v1.24 installed. I'm talking mainly about the sync and encoder issues. I'm not really interested in complaining, I'd rather try a constructive approach and I'd suggest posting a brief overview of your setup and a detailed description of the circumstances in which your issues occur.
The reply I got from Waldorf with regard to sync understandably suggested that, because they cannot replicate my exact setup, they would find it difficult to resolve my problems.
I would hope that if we can amass enough data, it would be possible to observe patterns that give a clear picture of the cause of our issues to help Waldorf with continued development.

I'm happy to start...

System;
Core i5 8250
8gb Ram
Windows 10 Fall Creators Update
Focusrite Safffire 6 usb
Ableton Live 9.7.5
Bass Station 2
Ableton Push 1
M-Audio Oxygen 8 V2

Issues:
1. Poor audio signal when using Ableton as the master clock source when connecting the Blofeld via USB, the midi out of the Safffire 6 or the midi out of the Oxygen 8. This only occurs when using the clocked FX (clk delay/triple FX). The arp works perfectly regardless of the clock source. No issues when using the BS2 as the clock source connected directly to the Blofeld via midi, or when using the internal clock on the Blofeld itself.

2. Intermittent encoder issue. Master volume encoder stopped working for 20 minutes or so. No obvious cause, rebooted a few times. Started working again with no clear reason why 5 minutes after a reboot. Connected via midi to the BS2 at the time, no DAW involved.

3. Occasional audio dropouts, both when using standalone and via a DAW/interface.

These have all occurred when using original factory presets or the alien vanguard soundset loaded into bank A. I haven't yet attempted to use multis.

No problems with any other encoders or with arp sync using ANY clock source so far.

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3 weeks 5 days ago #2 by t-bass
t-bass replied the topic: Suggestion: one thread for all hardware/firmware issues (1.24 owners only)
Up to now I have´t any problems with OS 1.24 and my Blofeld Keyboard?!

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3 weeks 5 days ago #3 by ben1210
ben1210 replied the topic: Suggestion: one thread for all hardware/firmware issues (1.24 owners only)
Maybe just some desktop units? Keyboard users seem to have fewer issues from the forums I have seen.

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3 weeks 4 days ago #4 by blofeldark
blofeldark replied the topic: Suggestion: one thread for all hardware/firmware issues (1.24 owners only)
I dont want just to complain. I'm trying to have a better product or at least a final product which is what I paid, if its me why you said it.

As you said, encoder issues. Lot of encoder issues.

I've experimented suddenly changes on random values in different presets that changes the sound with no reason while you are playing it.

BTW, Keyboard users should use 1.4. 1.24 is just for desktop.

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3 weeks 4 days ago #5 by ben1210
ben1210 replied the topic: Suggestion: one thread for all hardware/firmware issues (1.24 owners only)
I wasn't directing my original post at anyone in particular. I was just trying to encourage a more detailed discussion of the issues to see if any common themes emerge and to try and focus it all in one thread rather than it being mentioned as secondary issue and sidetracking other conversations.
The following user(s) said Thank You: blofeldark

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3 weeks 4 days ago #6 by blofeldark
blofeldark replied the topic: Suggestion: one thread for all hardware/firmware issues (1.24 owners only)
No problem mate. Great idea making this thread.

Also, I think it would be useful to send this recopilation through mail to Waldorf Support. I don't know if they will reply to us, but I think they are a little bit late giving any explanations about these issues. At least, It would be aprecciated to know If they are going to release a patch that fixes this or if they prefer not to invest more time to this synth.


The more of us report this, the more they will try to fix.

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