forum header v1

normal Encoder problem with the new units.

More
3 weeks 5 days ago - 3 weeks 5 days ago #7 by ben1210
ben1210 replied the topic: Encoder problem with the new units.
Just a quick word of warning to users who have brand new units, mine came with 1.24 installed. When I enquired about rolling back to 1.22 due to issues with sync, this was the reply from Waldorf:

"please do not downgrade. If you have a brand new Blofeld, this unit has a new hardware controller IC inserted. This controller needs a special OS (1.24). This version is 100% equal to 1.22, only different is the controller integration. So... you donĀ“t need to downgrade, you are up to date now."

Maybe the 1.24 firmware doesn't play nicely with the older controller IC? Just speculation on my part, I know nothing about circuit/firmware design!
Last Edit: 3 weeks 5 days ago by ben1210.

Please Log in or Create an account to join the conversation.

More
3 weeks 5 days ago #8 by Zaphod Betamax
Zaphod Betamax replied the topic: Encoder problem with the new units.
As I have the older boards, I had, yesterday, updated them both to 1.24, but all sorts of weird things started to
happen, such as no Filter Cutoff control, or Osc changing, etc.

However, I downgraded them back to 1.22 without incident.

I believe, if you have the older boards, do not upgrade to 1.24.

Please Log in or Create an account to join the conversation.

More
3 weeks 5 days ago #9 by blofeldark
blofeldark replied the topic: Encoder problem with the new units.
I was referring to the new units with the new controller and v.1.24 preinstalled from factory.

I ve had 3 different blofeld in the last month, black and whites. All of them was affected by this weird problems.

Waldorf do not reply to my mails and dont say nothing. I know about some stores that decided to stop selling this.

Please, I think you should fix it or at least, say something. I've seen more than 7 brand new units with the same problem.

Please Log in or Create an account to join the conversation.

More
3 weeks 3 days ago - 3 weeks 2 days ago #10 by Sound Rider
Sound Rider replied the topic: Encoder problem with the new units.
Just got a brand new Blofeld the other day. Just wanted to add this nice little synth to my arsenal.

It came with OS 1.24 BUT the left most encoder of the matrix does not play well. Question is now, do I experience a software issue or is the hardware faulty?

This are my observations ... in case the encoder issue is "active" ...

  • the left encoder does not change the parameters (like in the video of the OP);
  • if I switch to one of the other encoders of the matrix, use it a bit, go back to the left encoder, often the left encoder works again, for a certain time;
  • at one occurance using the left paramter encoder, which lies under the display, brought up the small field, which usually is displaying, if the left matrix-encoder is used;

Now, do I have to return the unit? I have read many complaints about getting faulty units back too often ;)

EDIT: I did some more testing ... here is what I observed ... maybe somebody at Waldorf can make some sense of it ... ;)

Usually the small LEDs on the matrix flicker, if an encoder is rotated. In case of the left encoder beeing dead, the LED is continuously on. If the encoder starts working again, which he does by chance, also the LED flickers.

The left encoder seems not to have a general problem with rotation speed. I tested different speeds, which I would describe to be a normal non-hectic movement, and the encoder did well. Switching the unit off/on did not resolve the problem. But after some soft wiggling of the knob, without applying force, it started to work again. Well could be just imagination that the wiggling was effective.

Waldorf should at least comment on this, because there are different places in the internet with reports like this. I love this little black-box and it delivers the sound, which I expected. I bought it to have the Waldorf-sound without a computer and I need reliable access to parameters like cutoff-frequency for doing decent work.
Last Edit: 3 weeks 2 days ago by Sound Rider.

Please Log in or Create an account to join the conversation.

More
2 weeks 5 days ago - 2 weeks 5 days ago #11 by AdamK
AdamK replied the topic: Encoder problem with the new units.
Same problem here. New unit.CutOff knob works like in the clip on the top. For me looks like short circut. Some times when cutoff knob stop working knobs under screen toggle cutoff for very short time. Like knobs were some how connected.

Sound Rider wrote: J
This are my observations ... in case the encoder issue is "active" ...

  • the left encoder does not change the parameters (like in the video of the OP);
  • if I switch to one of the other encoders of the matrix, use it a bit, go back to the left encoder, often the left encoder works again, for a certain time;
  • at one occurance using the left paramter encoder, which lies under the display, brought up the small field, which usually is displaying, if the left matrix-encoder is used;

^^ the same issue here!
I am dissapointed.... Legendary German Quality?...
Last Edit: 2 weeks 5 days ago by AdamK.

Please Log in or Create an account to join the conversation.

More
2 weeks 4 days ago #12 by Sound Rider
Sound Rider replied the topic: Encoder problem with the new units.
After a weekend and some time to explore the Blofeld, I can add to my observations this:

The issue with the faulty left matrix knob seems to be linked (somehow) to the use of external midi controlling the unit (desktop unit here).
  • If I hit my midi keyboard, to check the sound from time to time, the knob seems to work fine, even no jumpy values there.
  • If I play long notes and use the paramter knobs continuously, the error occurs sometimes
  • If I play fast patterns via my external sequencer and use the parameter knobs continuously, the error occurs significantly more often.

The trick, twiddling other knobs and come back to the left knob, which seems to have recoverd meanwhile, works pretty much often. The fact that sometimes other knobs seem to call up the display mode of the left knob clearly point to a software issue, which could be combined with a hardware issue also.

C'mon Waldorf ... there are many similar observations out there in the web, even reports that two or three replacements didn't solve the issue ... at least to take note of this officially and put a comment on this, is a minimum I expect. The Blofeld is a too great sounding instrument to be let down.

Please Log in or Create an account to join the conversation.

Moderators: Pablo