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normal Waldorf does not answer my emails...

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2 years 11 months ago - 2 years 11 months ago #1 by crypticresonance
crypticresonance created the topic: Waldorf does not answer my emails...
EDIT: Forget it, I got an answer. I guess they very really busy, and I was overzealous. These are good guys :)
Last Edit: 2 years 11 months ago by crypticresonance.

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9 months 1 week ago #2 by radarstation
radarstation replied the topic: Waldorf does not answer my emails...
They used to answer my emails and were very helpful. Had some pitch wheel problems (pitch would not come back to proper note). I emailed a couple of times and never heard back from them. The service dept. is having some problems for sure. It's a shame, because they used to be so good about responding Quickly! The Blofeld board is very nice, and deep, but complicated, especially if you are new to it. I've had mine for a few years, and am starting to get used to it and solve some of my issues. If i can help in any way, just buzz me back.

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9 months 1 week ago #3 by radarstation
radarstation replied the topic: Waldorf does not answer my emails...
Didn't see the bottom of your post. I'm glad they got back with you. They are a good company. Can't wait to get their modular board. Should be awesome!

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1 month 3 weeks ago #4 by radarstation
radarstation replied the topic: Waldorf does not answer my emails...
My Blofeld crashed the other day and I'm back to square one with pitch issues. I'm going to do surgery on it again, today. keep you posted. I'm almost to the point of shipping it back to Germany and letting them load all of the soundsets (many) that I have bought, and hopefully correcting this pitch wheel debacle. I thought I had it fixed a few months ago. Sad!

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